Islandwide Delivery
We deliver to all areas across Sri Lanka. Every order is carefully packed and dispatched.
2-4 Business Days
Standard delivery takes 2-4 working days from order confirmation.
Rs. 350 Flat Rate
A flat delivery fee of Rs. 350 applies to all orders.
Easy Returns
Contact us within 7 days. Products must be unopened and in original condition.
Delivery Policy
- Processing time: Orders processed within 1 business day of payment confirmation.
- Delivery time: 2-4 business days islandwide after dispatch.
- Delivery fee: Rs. 350 flat rate for all orders.
- Tracking: SMS/WhatsApp notification with tracking details once dispatched.
- Cash on Delivery: Available for all orders across Sri Lanka.
- Bank Transfer and PayHere: Orders dispatched after payment confirmation.
Return and Refund Policy
- Return window: 7 days from date of delivery.
- Eligible items: Unopened, unused products in original packaging.
- Process: Contact us at info@pureherbs.lk or call 077 502 1334.
- Refund method: Bank transfer within 5-7 business days of receiving the returned item.
- Non-returnable: Opened products, supplements with broken seals, clearance items.
- Damaged items: Contact us within 24 hours with a photo for immediate resolution.
Have questions? Contact our support team – we are happy to help.